Television Rant!

My roommate and I have not had TV in almost three weeks, and it's starting to get on my nerves! We had no problems until Mediacom decided to switch to all digital channels a few weeks ago. We have a brand new digital TV, and at first, we didn't have any problems. We got a bunch of digital channels and everything was fine, but then slowly, our signal started to deteriorate. The picture would break up, then freeze, and we would eventually lose the signal. After a couple days, we were unable to get any channels. All we got was a message stating "Digital channel strength is too low." We figured there were just a few bugs in Mediacom's system so we patiently waited a few days and attempted to rescan for digital channels a few times a day. Unfortunately, nothing changed. After about a week, I contacted our RA, who is never around, about the problem. She didn't get back to us for almost another week. She told us she would figure it out and let us know what we could do, but she still has not contacted us. I also tried calling the Mediacom company to find out what could be done about the problem. I talked to a stupid machine for about 10 minutes, then was put on hold for another 20 minutes, and when I finally talked to a live (but foreign and hard to understand) person, she told me she would have to transfer me to a different department. After being put on hold again, I finally talked to a guy who I though was going to be able to help me. After explaining the problem to him, I asked him simply what the nature of the problem was and what steps I could take to fix it. He told me he couldn't help me and then proceeded to hang up on me. So much for customer service! A week, one phone call from hell, and an ever-absent RA later, we still have NO TV! It's not that I watch a lot of TV in the first place, it's just the fact that I couldn't watch it even if I wanted to that really bothers me.